Frequently Asked Questions
Virtual Assistant Services
What does a virtual assistant do for small businesses?
A virtual assistant provides support in a variety of ways. Many specialize in a specific type of support. We offer administrative, systems, and social media support services.
How does it work to hire and work with a virtual assistant?
After an initial introductory chat, where we learn about your business and how we can best help. Once you decide to work with us, we establish a plan of what you will delegate to us, what the priorities are, and what our communication will be.
How much does it cost to hire a virtual assistant?
The cost of a virtual assistant can vary greatly. We use a variety of things to calculate what our services will cost. Some of the factors we consider are: our skill level, time to manage the task, the tools we will need to use, and more. Outsourcing is an investment in your business. Your budget and goals should be a part of the cost/value decision.
How does a virtual assistant help me grow my business?
By allowing you to focus on tasks that only you can do, it frees you to work on money producing areas of your business. Finish that course, write your blog, or anything that has been on the back burner.
If we also add automations and systemize your business the daily management of your business becomes easier.
Why hire a virtual assistant?
Running a business can be overwhelming and time consuming. A virtual assistant can handle some of the tasks for you. When you are ready to scale and need to focus on growth, outsourcing is essential.
How to tell if I need a virtual assistant?
There are many indicators that is time to outsource. Are you feeling overwhelmed? Do you need to focus on a specific area of your business to grow? Is there a project that you do not have the skills to manage?These are all indicators that it might be time to outsource. Of course, you can do it all yourself but you don’t have to.
How do I decide what to have my virtual assistant manage?
We recommend the one area that doesn’t require you specifically to manage. If there are tasks that you avoid doing these would be another good place to start. Usually this is something we discuss during our introductory chat, we consider your goals, and help determine the best place to start.
When is the best time to hire a virtual assistant?
Often people consider outsourcing once they can no longer manage everything they need to. Ideally, as you are growing your business, or when you are ready to scale, is the the best time. This way we have the time, and you have the energy, to train and develop a great flow together before it things are so hectic that communicating with your VA is an additional stressor. No matter what stage you are in, we work with you to make adding a team member, or outsourcing tasks, as low stress as possible.
Social Media Management
What is the difference between a content creator, social media manager, and a social media strategist?
Think a content creator as the person behind the camera, directing and filming the content for you to post. Think of the social media manager as the person doing the posting and interacting with your online audience. Think of the social media strategist as the CEO of all of this. They create the long term social media goals and a content calendar to match those goals. They should be researching trends for the content creator to recreate, and keeping the social media manager on schedule with the posts.
Which of those services do you offer?
Great question! We know most small businesses don’t have the budget to hire three individuals to run all things social media, and that’s where we come in! We have experience in all three and offer services in each area depending on your business needs. A majority of our previous experience is in social media strategy. We specialize in strategies that grow your social media organically, no ads required.
What can you do as a social media manager?
Our most popular package focuses on helping you create the content that we will edit and post according to the best schedule for your business, engage with your followers using your brand voice, and research keywords in your niche to guide caption writing. We offer a wide range of services and all of our packages are fully customizable according to the needs of your business. We will recommend the best strategy for your business after learning more about it in our discovery call.
How do you make sure you capture my brand identity and voice?
If your brand identity and voice is already established, we will go over your website and existing socials to make sure we are in line with it. We will send you sample captions for review to ensure you are satisfied with our ability to recreate your voice. If your brand identity and voice is not yet established, we will have a dedicated call to work together on creating it. (Note: there may be an extra fee for this service)
How can a social media manager help my business?
Staying on top of social media can be extremely time consuming. When you’re running a business, you don’t have the time to track trends, film and edit content, post it, and interact with followers. However, having a social media presence is necessary for your business to sustain a a dedicated audience. By outsourcing your social media, you can give yourself back the time it would take to manage it, and focus on other important tasks that only you can do. In addition, you save on the overhead of hiring someone in-house.
Dubsado Setup Services
How long does a Dubsado setup take?
The number of services and forms are just some of the factors. Generally, you can plan on 8-12 weeks.
Why not do my Dubsado setup myself?
There are many great tutorials and webinars to teach you how to setup your Dubsado. The benefits of working with a Dubsado Certified Specialist is that we are aware of common mistakes, we know the questions to ask for things you may not even think of, and we are familiar with the common workflow errors. This just helps you have a smooth running system faster with less headaches than doing it yourself. We know there are so many other things you could be spending the time on, too!
Do you only work with photographers?
We work with any small business that can use our support. We specialize in Dubsado systems for photographers. We have experience managing mini sessions, memberships, and custom workflows for different session types. All of this experience and Dubsado knowledge allows us to provide systems support any type of business.